Welcome to our Frequently Asked Questions section. Here, we gather all the questions we usually receive and publish the corresponding answers. We hope that you find it useful.
Q: How long does it take for you to deliver the album of Nigel Kennedy that I ordered from your website?
Domestic delivery will require 2 to 4 business days after receipt of your order form Meanwhile, international delivery takes as much as 6 weeks in transit. Please note that the estimated time depends on the destination and the type of courier service you chose.
Q: How can I track my order?
Once your order has shipped, we will send you an email with a link for the website tracker and your tracking ID.
Q: What is a pre-order and how long will It take before I receive it?
By placing a pre-order, Nigel Kennedy authorize fans to reserve copies of new albums in advance of its release date. Pre-order customers will be charged when they place their order. We strive to ensure every effort to ship pre-orders to arrive as close as possible to the official release date.
Q: By any chance, do you sell albums by other artists as well on your site?
Unfortunately, we don’t sell any of them. Only Nigel Kennedy’s albums are sold here as this is his website. Sorry for that inconvenience.
Q: What type of reservation ticket can I buy?
Booking your ticket online is a simple operation. The virtual ticket that you will receive from us are printable or you may save it on your phone or gadget and just show it at the entrance for scanning. If you bought a reservation ticket, you have to pay the balance of the ticket price at least a month prior to the concert date. Otherwise, it will be cancelled.
Q: Should I bring the ticket or reservation with me when I go to the concert?
Yes. Otherwise, you will not be allowed to enter the venue.